We, at Emanuel Studio place great emphasis on the quality of the products we produce. We make sure to work with high quality raw materials.
Most of our products are hand-made from natural materials and so each item might look slightly different from the image shown on our website, and from one to the other.
Our staff will be happy to answer any questions and help with any problem. You can contact us by e-mail or via the website and we will try to find a quick and efficient solution.
The guarantee on our products is for one year from the day the products are purchased. During the guarantee period we will be happy to offer our assistance free of charge (in the event that the damage wasn’t caused by incorrect use of the product). The box that the items are in is intended to protect the item and is shipped from the Studio in perfect condition. We are not responsible for any damage incurred to the box during transport.